Administrative And Business Communication by Arvind Kumar Bhatt

The information age has arrived. We are living in the core of a communication revolution that already has had dramatic effects on how ideas are transmitted. Business Communication skills are critical to the success of any organization regardless of its magnitude, operation and geographic location. Rapidly changing global environment forces us to think about the communication issue related to technology based communication. Business communication is entangled with intercultural and external image of the organization. Managers have three basic jobs-to collect and convey information, to make decision and to promote interpersonal unity. To put in short, managers are expected to work together to achieve organizational goals. All these jobs happen through communication. Effective managers are able to use a variety of media and strategies to communicate. This book "Administrative and Business Communication" follow a unique interpretation of administrative and business communication. The concepts are abstracted from events and describe principles of business communication. The book is a blend of interpersonal and organizational theory with practical recommendation on what to do in specific situations.